HEATKEYS

IP Telephony, Unified Communications, Converged Networks

Find unified communications (UC) news, advice and research for IT professionals and learn about strategies for UC deployment, integration and management.

InformationWeek is the leading news and information source for information technology professionals and business managers with technology management and purchasing authority. InformationWeek.com provides breaking news online and in newsletters, in-de...

Check out the Interactive Intelligence contact center blog for the latest insights and information on unified communications, business process automation, and

FierceEnterpriseCommunications covers the latest advances in IP communications, including unified comm, consumer trends, call center integration, and more.

Reuters.com brings you the latest news from around the world, covering breaking news in business, politics, entertainment, technology, and more in video and pictures.

Avistar has a unique software-only and fully componentized desktop videoconferencing suite of products delivers the lowest cost, most flexible and reliable videoconferencing experience available anywhere.

Strategic call center & contact center consultants implement strategic planning for customer contact technology and operations. Our call center consultanting services will help you solve your problems and reach your business goals. Our consulting...

Obsessed with customer service and making the promise of speech recognition software come true for your customers and call center