HEATKEYS

McGarahan & Associates are in the business of helping organizations achieve service and support value. By applying extensive real world experiences, focus and industry best practices, we deliver results focused on strategic alignment, support str...

Virginia Information Technologies Agency - providing information technology that enables Virginia government to better serve the public

SaaS based IT management solutions for IT service desk

On Demand Software from Giva, Leading Provider of Customer Service and Support, Help Desk, and More.

TechRepublic helps IT decision-makers identify technologies and strategies to empower workers and streamline business processes. The site delivers a unique blend of original content by IT professionals, peer-to-peer advice from the largest community ...

Computer Economics: IT metrics and best practices for the strategic and financial management of information systems. Focus on IT spending, IT staffing, IT security, and IT cost management.

MetricNet offers the most comprehensive Database of Service Desk, Desktop Support, Call Center, Help Desk & IT Benchmarks, Metrics and KPIs in the Industry.