HEATKEYS

For Entrepreneurs is a blog for startups and entrepreneurs, written by David Skok, a five time serial entrepreneur turned VC (now at Matrix Partners).

MuleSoft provides the most widely used integration platform (Mule ESB & CloudHub) for connecting SaaS & enterprise applications in the cloud and on-premise.

The IBM corporate home page, entry point to information about IBM products and services

Softletter is the software and SaaS industries leading source of benchmarks, business metrics, and best practices information

SaaS Entrepreneur: The Definitive Guide to Succeeding in Your Cloud Application Business is the most comprehensive guide you will find to understanding and succeeding in building SaaS (Software as a Service) businesses and services.

Online source for the latest business and financial news and analysis. Covering personal finance, lifestyle, technology and stock markets. Providing business analysis, advice, commentary, tools and investing tips from Forbes and affiliated publicatio...

Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation.

Article on Customer Engagement - tips and techniques to create Customer Value and on going customer success which leads to greater customer loyalty, customer experience, negative churn and healthy online business