HEATKEYS

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.

BusinessDictionary.com. Easy-to-use free business glossary with over 20,000 terms. Concise, clear, and comprehensive.

Business management case studies, articles, books, and more from Harvard Business Review, addressing today

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bcg.perspectives by The Boston Consulting Group (BCG) is the online thought-leadership source for articles and analyses on corporate strategy and management to guide global leaders in the public and private sectors.

Customer Strategy, CRM Strategy, CRM Marketing - 1to1Media.com. Multi-media CRM Marketing Resource. Drive company sales with CRM and Customer Strategy ideas.

The Segmentation Study Guide is designed for university-level marketing students. It covers the key topics of market segmentation, target marketing, positioning and perceptual maps. It includes a good mix of textbook theory, practical examples and ho...

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.

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