HEATKEYS

Crie e publique questionários online em minutos e exiba os resultados em forma gráfica e em tempo real. A SurveyMonkey fornece questionários online gratuitos e software de questionário.

Satmetrix business solutions combine innovative technology, proven expertise, and industry best practices in customer experience solutions that deliver results.

In this thoroughly updated and expanded edition of his landmark book, Fred Reichheld, with Bain colleague Rob Markey, explains how practitioners have built Net Promoter into a full-fledged management system that drives extraordinary financial and com...

Inavero provides online client satisfaction surveys for your business utilizing the Net Promoter Survey methodology. We specialize in B2B industries like Accounting, Legal, Staffing & Recruiting, Insurance and many others.

Verint solutions capture, distill, and analyze complex and underused information sources (such as voice, video, and unstructured text) to help organizations make timely and effective decisions.

Learn how to create successful Internet marketing campaigns. ClickZ has expert advice about online marketing, email, brand and interactive marketing, and search engine marketing. Read the latest Internet advertising news, e-commerce market research, ...

Customer Experience Management (CEM) solutions by Medallia enable companies to gather, monitor, and act on feedback from customers, partners, and employees.