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Care, comfort, style, flavor, fun - Kimpton Hotels have it all. Four star boutique hotels and gourmet restaurants in San Francisco, Washington DC, Chicago and other great cities.

Loyalty Lab is the leader in motivating and accelerating customer loyalty. Our innovative Loyalty Lift Technology provides the platforms, interfaces, applications, and relationships to drive substantial improvements in performance and cost. We

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Omni Hotels offers luxury hotels and resorts throughout North America. Find hotel rates and information and book your reservation online at the official site for Omni Hotels.

Jackie Huba is the author of three books on customer loyalty: "Monster Business: Loyalty Lessons from Lady Gaga," “Citizen Marketers: When People are the Message,” and "Creating Customer Evangelists: How Loyal Custome...