HEATKEYS

Providing online personality assessment and validated pre-employment testing and selection products. Sample employee evaluation reports and information regarding personality and aptitude testing is also available.

Accenture is a global management consulting, technology services and outsourcing company helping clients become high-performance businesses and governments.

Since 1946, Armstrong has provided reliable, quality telecommunications services. A family owned and operated company, Armstrong continues to expand in the ever-changing world of telecommunications and beyond.

The ASP is a membership organization for technical support managers and professionals, specializing in support center research and Web-based support.

De bewezen marktleider in on-demand CRM: Salesforce.com Bekroonde functionaliteit, bewezen integratie, aanpassen met aanwijzen-en-klikken. GRATIS trial & demo.

eService software: email response management software, knowledge management software, live chat software, call center software, Customer care contact center software, customer service software.

This mega-portal offers a huge array of customer service and customer experience resources to learn from, and we welcome customer service representatives, call center employees, managers and customers. Read, Learn, Discuss. It

support.sas.com is the location for SAS software users who want to find the answer to a SAS problem, sign up for a training course or users group event, buy a book, or learn more about newer releases of our software.

Safe Harbor provides customer service knowledge base solutions that help companies create consistent, knowledgeable conversations with their customers.

NetSuite is the leading integrated web-based business software suite, including business accounting software, ERP software, CRM software and ecommerce software. Effectively and efficiently manage all of your key business operations with one seamless ...

Articles provided by Knowledge@Wharton, the online business journal of the Wharton School. Knowledge@Wharton covers research in Finance, Strategic Management, Marketing, Leadership, Business Ethics and 9 other knowledge research categories.

Gartner delivers technology research to global technology business leaders to make informed decisions on key initiatives.