HEATKEYS

ITSM Watch is the top independent source on the web for insights and information regarding Information Technology Service Management practices and principles, including ITIL, Change Management, Event Management, Service Management, Configuration Mana...

CIO Update provides information for busy CIOs and IT managers to make the right decisions regarding strategy, tactical direction, staffing levels, leadership models, technology deployments and the everyday needs of the businesses they serve.

A cool, skeptical (sceptical) view of IT (information technology), its sillier moments, and especially those around ITSM (service management), ITIL V2 and V3, and CMDB

Find and compare the best Help Desk Software based on price, server type, language, software license type, platform, release year, features, support, and more.

Connectwise offers IT organizations hosted business automation software to sell, manage, implement, deliver and bill IT products and services to lower costs and increase revenue.

MantisBT is a popular free web-based bug tracking system. It is written in PHP works with MySQL, MS SQL, and PostgreSQL databases. MantisBT has been installed on Windows, Linux, Mac OS, OS/2, and others. It is released under the terms of the GNU Gene...

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Helpdesk software - Service desk management solutions

OASIS (Organization for the Advancement of Structured Information Standards) is an international, not-for-profit consortium that drives the development, convergence and adoption of open standards for the global information society.

Web based help desk software, help desk tracking, support tracking software and software for help desk It track, report, and improve on your customer satisfaction.

ZDNet delivers the latest technology news, comments and product reviews focusing on IT hardware, software, mobile, security, and other special topics