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Hosted phone systems offer businesses of all sizes a way to reap the benefits of PBX functionality without the need for costly hardware. All the necessary equipment is housed and maintained at another location, giving businesses the freedom they need...

The IVR Channel on TMCnet features the latest news on the IVR industry and best practices in IVR design. It is sponsored by Angel.com, the leading provider of on-demand call center and IVR solutions.

With the increasing amount of pressure on businesses to step up the game when it comes to customer service, Cloud Call Centers need to run at all-time high levels of efficiency while remaining cost-effective. The Cloud Call Center community has all t...

Billing and OSS World Magazine is written and edited for telecommunications managers , engineers and professionals cio cto

Web Conferencing at Genesys. Your source for audio conferencing, video conferencing, conferencing and data conferencing

Call Center Solutions channel, sponsored by VoltDelta, a leading provider of hosted call center solutions. Learn all about VoltDelta

VoIP News, Voice over IP, IMS, News and Analysis, Channel Partners

Premium website templates, flash templates, web templates and other web design products for immediate download at Template Monster - world renowned templates provider.

Funny telephone and call center humor for office personnel. Cartoons, funny video clips, jokes, funny humorous monologues.

News and research on CRM, business intelligence, ERP, supply chain management and other enterprise applications.