HEATKEYS

The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

Facebook is a social utility that connects people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited number of photos, post links and videos, and learn more about the people ...

telecom traffic online contains free online tools for assisting global voice network professionals with network design and analysis.

OpenOffice.org: The Free, Open Source Office Suite

Call Centre discussion community. Advice on customer service, contact center technical resources, networking, measurements and call centre improvements

The Microsoft Support home page is your support portal for Microsoft products. Download updates and find top issues, error messages, and troubleshooting tips for Windows XP, Windows Vista, Windows 7, Office 2010, the 2007 Microsoft Office system, and...

MrExcel is your one stop for Excel tips and solutions. MrExcel offers help for excel including seminars and other training.

professional wireless network planning & optimization forum, focus on radio softwares/tools.

Call Centre Helper is the UK

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.