HEATKEYS

(actual description)

telecom traffic online contains free online tools for assisting global voice network professionals with network design and analysis.

MrExcel is your one stop for Excel tips and solutions. MrExcel offers help for excel including seminars and other training.

Call Centre Helper is the UK

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

YouTube is a place to discover, watch, upload and share videos.

The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

This is an Excel/VBA discussion forum powered by vBulletin. To find out about vBulletin, go to http://www.vbulletin.com/ .

Erlang C calculators for call centers and help desks, free.

Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.