HEATKEYS

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.

VoIP News, Voice over IP, VoIP forums, crm, call center news, telecom, CRM solutions

The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

Call center software for planning, scheduling agents & analysing service performance.

The aim of this blog is to promote and share best practice workforce planning methods for customer contact operations.

FREE SEO & PPC Keyword Research software tool, that unveil your competitors’ most profitable Ad copies & keywords. Learn from time-tested Ad campaigns.

Outsource to expert programmers, designers, writers, translators, marketers, researchers and admin contractors with tested skills.

Blog about telephony & contact centers. Technical information about Nortel, Avaya, Verint, Freeswitch and other stuff.

Leading Provider of Highly Affordable Call Center Software Products and Business Process Outsourcing Services for Contact Centers and Enterprises