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The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

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Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

professional wireless network planning & optimization forum, focus on radio softwares/tools.

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.

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A contact center consultant can help increase the efficiency of your call center or contact center. Contact Center Professionals is an experienced call center consulting firm dedicated to improving call center operations, processes, and performance....

CallCenterOps.com ? Call Center Ops - CallCenterOps provides resources and information that will help you to effectively run a call center of any size.

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.

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