HEATKEYS

Answer Path is powerful, easy-to-use call center scripting software. It ensures that your customers always receive the correct response.

JonesNCTI offers online broadband training, degrees, college credit, cable employee training, employee skills, broadband management and internet learning across the nation.

Yonyx is a cloud based platform for building decision tree driven interactive guides for troubleshooting or how-tos information for customer self service.

Get product information, support, and news from Microsoft.

Connections Magazine: phone answering information magazine, for outsource customer service call center, teleservice, and telephone answering service.

Cloud based Guided Process Workflows for your organization will increase quality of service, scalability, first call resolution, and customer satisfaction.

Online source for the latest business and financial news and analysis. Covering personal finance, lifestyle, technology and stock markets. Providing business analysis, advice, commentary, tools and investing tips from Forbes and affiliated publicatio...

Oracle is the world

Obsessed with customer service and making the promise of speech recognition software come true for your customers and call center

IT Best Practices, How-tos, Product Reviews, discussions, articles for IT Professionals in small and medium businesses

itSM Solutions® is a CSME accredited training organization (ATO) and a PMI® registered education provider (R.E.P.) specializing in the development of ITSM training content that can be delivered in a classroom, online classroom or self-paced e-learn...