HEATKEYS

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.

A premier provider of domestic call center services, at OnBrand24 we are your brand. Our call center services include.... Inbound call center, lead generation, appointment setting, outbound telemarketing and call center customer service.

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.

HDI?s IT service and technical support conference addresses today?s most pressing IT service and technical support challenges. Join us at the Rosen Shingle in 2012 in Orlando, FL!

Strategic call center & contact center consultants implement strategic planning for customer contact technology and operations. Our call center consultanting services will help you solve your problems and reach your business goals. Our consulting...

Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.

The Society of Workforce Planning Professionals (SWPP) is an organization devoted to facilitating education and networking opportunities among workforce planners across all industries.

Excel Solver upgrades and Solver SDK for linear programming, nonlinear optimization, genetic algorithms, simulation optimization in Excel, C#, C++, Java, MATLAB

Building the business case: Books, tools, and professional development training, for cost benefit, return on investment, financial justification, and total cost of ownership analysis.

Affordable Workforce Management Software for more effective call center scheduling, call recording, quality assurance and performance management. Improve services levels and reduce center costs with Monet Software. Watch demo!