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MrExcel is your one stop for Excel tips and solutions. MrExcel offers help for excel including seminars and other training.

Erlang C calculators for call centers and help desks, free.

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.

SourceForge.net. Fast, secure and free downloads from the largest Open Source applications and software directory

Call center software for planning, scheduling agents & analysing service performance.

Experts Exchange enables people with technology problems to quickly and easily solve their problems by collaborating with experts from around the world.

The Society of Workforce Planning Professionals (SWPP) is an organization devoted to facilitating education and networking opportunities among workforce planners across all industries.

Call center and help desk staffing, planning and optimization tool using Erlang C modeling

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.