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The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

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MrExcel is your one stop for Excel tips and solutions. MrExcel offers help for excel including seminars and other training.

Erlang C calculators for call centers and help desks, free.

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.

Microsoft Excel Consulting, Online Classes, video tutorials, free macros, and walkthroughs for beginners and advanced levels. Also includes helpful tips, tricks, code, and a forum.

Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.

YouTube is a place to discover, watch, upload and share videos.

professional wireless network planning & optimization forum, focus on radio softwares/tools.

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