HEATKEYS

CRI: qualitative and quantitative, in-depth analysis and independent measure of customers online experience.

Multichannel Merchant covers all aspects of marketing through catalogs, retail and online channels. From customer service to mailing lists to warehouse operations to shipping and business analysis, Multichannel Merchant covers it all

Don't Just be Good - Provide Great Customer Service!

Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, morale, motivation, recognition, rewards and incentives

The home page of Visual Studio Magazine online, the leading site for enterprise .NET developers.

| Cult Branding Company

C3Centricity improves organisations' customer centricity by optimising their vision, customer understanding & engagement & return on info investments

One source for online marketing resources, marketing articles, online seminars, case studies, conferences and events for Marketing Professionals

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.

Learn about marketing careers, the stages of developing a marketing plan, how to begin marketing research, create a marketing strategy, and how to market a Fortune 500 company as well as a small business on a shoestring budget.

Heidi Cohen?s blog provides marketing related insights, grounded in digital, direct and social media marketing; served with a creative twist simplifies the complex concepts behind today?s evolving business challenges into an easy-to-understand forma...

Business bloggers at Harvard Business Review discuss a variety of business topics including managing people, innovation, leadership, and more.