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Multi-channel contact center, IVR/self-service, operator/attendant consoles, call reording, quality management, integration & optimization solutions.

Cisco (NASDAQ: CSCO) is the worldwide leader in networking that transforms how people connect, communicate and collaborate.

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Find the latest information on Network Management, Network Security, Network Design and more

ManageEngine offers Enterprise IT Network Management, Network Monitoring, Application Performance Management, Server Management Tools, Help Desk Software, Desktop Management, Asset Management System, Configuration Management, Password Management, and...

Computer Telephony Integration - Syntellect is a leading provider of call center and contact center solutions spanning the entire customer service spectrum.

From its inception Chrysalis Software, Inc has helped businesses to improve their customer relationships with their call center products and professional services. Today, Chrysalis customers are taking advantage of the latest advances in hosted and p...

CRMXchange News, Webcast Events, Vendor Directory, Training, Papers, Studies, unified applications, operations Information

Free pc-to-pc, cheap pc-to-phone, pc-to-fax, phone-to-pc calls over Internet, LAN or ISDN/PSTN telephone networks. Use your PC as internet telephone, ISDN phone, USB phone, USB handset, answer phone, fax and voicemail for pc-pc, pc-phone, pc-fax, pho...

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The call center software solution that

QGate Software is an independent distributor specializing in business software solutions to support Customer Relationship Management implementations in the Americas.