HEATKEYS

Multi-channel contact center, IVR/self-service, operator/attendant consoles, call reording, quality management, integration & optimization solutions.

Web Conferencing at Genesys. Your source for audio conferencing, video conferencing, conferencing and data conferencing

MyCustomer.com discusses customer relationship management (CRM) topics including marketing, customer data, insight and customer experience

Providing Directory Assistance, Telecom and Mobility, Information Services, Data Management, and IT Outsourcing solutions; ASP & Telecommunication Jobs

We help organisations of all sizes make everyday tasks easier for their customers using IVR, speech and mobile applications.

Computer Telephony Integration - Syntellect is a leading provider of call center and contact center solutions spanning the entire customer service spectrum.

The call center software solution that

Cost-effective Cloud Contact Centre and Call Centre Solutions for businesses of all sizes.

The most accurate speech recognition and text-to-speech for call centers, mobile, embedded and enterprise applications. World

Contact center software for the enterprise and virtual call center outsourcing with at-home agents for inbound and outbound calls.

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.