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Learn, share and help others deal with difficult, angry customers and enhance your customer service skills.

YouTube is a place to discover, watch, upload and share videos.

The News Bureau, part of Public Affairs, generates and coordinates news coverage of the Urbana-Champaign campus

Authorized in 1987 by the U.S. Environmental Protection Agency, The Harbor Estuary Program is a National Estuary Program developing and implementing a plan to protect, conserve, and restore the New York-New Jersey Harbor Estuary.

The mission of the Hudson River Foundation (HRF) is to make science integral to decision-making with regard to the Hudson River and its watershed and to support competent stewardship of this extraordinary resource. This purpose is pursued through sup...

This mega-portal offers a huge array of customer service and customer experience resources to learn from, and we welcome customer service representatives, call center employees, managers and customers. Read, Learn, Discuss. It

PLoS ONE: an inclusive, peer-reviewed, open-access resource from the PUBLIC LIBRARY OF SCIENCE. Reports of well-performed scientific studies from all disciplines freely available to the whole world.

Present.Me is a really easy way to record and share your presentations using your webcam