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CNN.com International delivers breaking news from across the globe and information on the latest top stories, business, sports and entertainment headlines. Follow the news as it happens through: special reports, videos, audio, photo galleries plus i...

The Leader in Call Center Benchmarking, Call Center Training, Call Center Certification, Call Center Consulting, Call Center Assessments, & Call Center Industry Reports

Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.

YouTube is a place to discover, watch, upload and share videos.

Find industry profiles, statistics and analysis from the leader in business industry information. Get the sales tools your company needs at every stage of the sales cycle from First Research, a D&B Company.

Official site of The Week Magazine, offering commentary and analysis of the day

Listen Up Espanol is the leading U.S. Spanish language call center for direct response, non-profit and corporate clients who want to reach the U.S. Hispanic Market ? with inbound sales, customer service, and lead generation.

Where business consumers have the ability to place requests for telemarketing services, fulfillment services, list brokers, website design services, call center services, and much more.

Find CRM information on call center software and management, marketing and CRM software, sales force automation and more customer relationship management topics.