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Had2Know.com Homepage -- Browse our article categories and index of online calculators. You had to know about...

Forecasting add-ons for eCommerce, accounting, ERP. Sales forecasts. Inventory planning. Staff scheduling. Demand predictions. Get started in 20min.

Engage, Collaborate, Co-Create and Share your knowledge by asking and answering questions in the discussion forums, commenting on blogs, rating videos, and sharing tips and advice in the wiki-style documents on configuring, troubleshooting, and desig...

The main product of Abstract Micro Systems is the Contact Routing Simulator, a software program for modeling and simulating the routing of call traffic within a call center or several call centers. The program uses Microsoft EXCEL for its user interf...

Increase the visibility of business information for faster, more informed decisions that improve performance and profitability. Klipfolio, the KPI Dashboard - Evolved.

Call center and help desk staffing, planning and optimization tool using Erlang C modeling

LinkedIn strengthens and extends your existing network of trusted contacts. LinkedIn is a networking tool that helps you discover inside connections to recommended job candidates, industry experts and business partners.

Empowering companies to provide the best customer experience through call center consulting, training, events and call center resources.

Supportindustry.com provides senior level service and support professionals direct access to the most relevant information on how to deliver exceptional customer service.

User-friendly introduction to statistics, probability, and survey sampling. Free, online tutorials - a general statistics tutorial and a tutorial tailored to the Advanced Placement (AP) Statistics curriculum. Online tools - statistical tables, probab...